Foros técnicos » MemoQ support »
Receive error message every time closing memoQ
Persoa que publicou o fío: espoir03
espoir03
espoir03
United States
Japanese to English
+ ...
Dec 11, 2019

Hello,

Everytime I try to close memoQ, this message pops up.

screenshot

Could you let me know how to solve this?
I know why I receive this message, though.
I was importing the TM and I closed memoQ without noticing TM import was still in process.
When I launch the memoQ again and try to close, I see this message and the message is never disappearing.
How can I see the current ongoing process? And how can I "stop" the ongoing process?

Many thanks in advance for your help.

Akiko
 
Katherine Mérignac
Katherine Mérignac  Identity Verified
France
Local time: 07:18
French to English
Task Manager Dec 11, 2019

Hi Akiko,

I get something similar occasionally. You can try opening the task manager, looking for MemoQ among the Background Processes of the Processes tab, and ending the task manually.

HTH,

Kate
 
John Fossey
John Fossey  Identity Verified
Canada
Local time: 01:18
Membro (2008)
French to English
+ ...
Use memoQ task tracker Dec 11, 2019

You can check which tasks are still running in the background and stop them by using MemoQ's task tracker.

Go to MemoQ tab > Open task tracker

For more information check MemoQ's knowledge base article at https://docs.memoq.com/current/en/Places/task-tracker.html
 
espoir03
espoir03
United States
Japanese to English
+ ...
INICIO DE TEMA
@Kate Dec 11, 2019

Hi Kate,

Many thanks for your reply.
Yes, I did try the Windows task manager approach already but for some reason it is not shown.

Akiko
 
espoir03
espoir03
United States
Japanese to English
+ ...
INICIO DE TEMA
@John Dec 11, 2019

John,

Many thanks. This is exactly what I was looking.
Following your reference URL I clicked on "Cancel" many times but for some reason even if I click on it nothing changes...

task

Akiko
 
espoir03
espoir03
United States
Japanese to English
+ ...
INICIO DE TEMA
Solved! Dec 13, 2019

Looks like it's been solved when I kept clicking on "Cancel" button in task tracker.
Thanks so much!

Akiko
 


To report site rules violations or get help, contact a site moderator:

Moderador(es) deste foro
Maya Gorgoshidze[Call to this topic]
Peter Zauner[Call to this topic]
Prachya Mruetusatorn[Call to this topic]

You can also contact site staff by submitting a support request »

Receive error message every time closing memoQ






Pastey
Your smart companion app

Pastey is an innovative desktop application that bridges the gap between human expertise and artificial intelligence. With intuitive keyboard shortcuts, Pastey transforms your source text into AI-powered draft translations.

Find out more »
Protemos translation business management system
Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!

The system lets you keep client/vendor database, with contacts and rates, manage projects and assign jobs to vendors, issue invoices, track payments, store and manage project files, generate business reports on turnover profit per client/manager etc.

More info »