For matters related to payments, access to training sessions and technical issues, please submit a support request for faster assistance. Proz training: trainer feedback reliable? Thread poster: Toon Theuwis (X)
|
|---|
Toon Theuwis (X) 
Belgium
Local time: 15:54
English to Dutch
+ ...
For a webinar I attended on Proz.com in 2016 I found the trainer to be rather disappointing, though the course itself wasn't. I gave my feedback knowing it would be shown publicly on the trainer's feedback page (that's what is says at least when you complete the feedback form). I corroborated my score ("somewhat dissatisfied") with some arguments.
Strangely enough, when I recently received a message that the same course is soon going to be delivered by the same trainer, I checked th... See more For a webinar I attended on Proz.com in 2016 I found the trainer to be rather disappointing, though the course itself wasn't. I gave my feedback knowing it would be shown publicly on the trainer's feedback page (that's what is says at least when you complete the feedback form). I corroborated my score ("somewhat dissatisfied") with some arguments.
Strangely enough, when I recently received a message that the same course is soon going to be delivered by the same trainer, I checked the trainer's feedback page. There are many comments to be found there, just not mine. Needless to say that all attendees whose feedback is visible are "extremely satisfied" or "very satisfied".
I'm wondering if this is a technical anomaly or a commercial strategy. ▲ Collapse
| | | | | Thanks for your feedback | Jan 5, 2017 |
Dear Toon,
Thanks for bringing this to my attention.
Some of the comments you included in your feedback entry were considered to be personal. Upon revisiting this, I would consider the comments appropriate and have chosen to make this visible. I apologize for the oversight.
Regards,
Helen
| | | | Natalia Postrigan
United States
Local time: 06:54
Member (2016)
English to Russian
+ ...
Helen, I realized that something similar has happened with my feedback on a webinar in December. I described the issue that left me less than satisfied with the webinar in the comment section for the webinar itself, and then in the trainer feedback section asked to refer to the comment above. The issue was quite rather with the trainer than the content. I see that my feedback shows in the notes for the webinar, but it is not reflected in the trainer feedback at all, not even in a form of "less t... See more Helen, I realized that something similar has happened with my feedback on a webinar in December. I described the issue that left me less than satisfied with the webinar in the comment section for the webinar itself, and then in the trainer feedback section asked to refer to the comment above. The issue was quite rather with the trainer than the content. I see that my feedback shows in the notes for the webinar, but it is not reflected in the trainer feedback at all, not even in a form of "less than satisfied - no comments". I find it quite unfair.
[Edited at 2017-01-06 06:00 GMT] ▲ Collapse
| | | |
Natalia Postrigan wrote:
Helen, I realized that something similar has happened with my feedback on a webinar in December. I described the issue that left me less than satisfied with the webinar in the comment section for the webinar itself, and then in the trainer feedback section asked to refer to the comment above. The issue was quite rather with the trainer than the content. I see that my feedback shows in the notes for the webinar, but it is not reflected in the trainer feedback at all, not even in a form of "less than satisfied - no comments". I find it quite unfair.
[Edited at 2017-01-06 06:00 GMT]
Dear Natalia,
From the database I see that the trainer's feedback entry contains only one comment as the following: "See above.". It does not contain feedback about trainer's skills and knowledge and therefore it was not approved. Hope this helps and clarifies.
My bests,
Helen
| | | | To report site rules violations or get help, contact a site moderator: You can also contact site staff by submitting a support request » Proz training: trainer feedback reliable? | Wordfast Pro | Translation Memory Software for Any Platform
Exclusive discount for ProZ.com users!
Save over 13% when purchasing Wordfast Pro through ProZ.com. Wordfast is the world's #1 provider of platform-independent Translation Memory software. Consistently ranked the most user-friendly and highest value
Buy now! » |
| | Trados Business Manager Lite | Create customer quotes and invoices from within Trados Studio
Trados Business Manager Lite helps to simplify and speed up some of the daily tasks, such as invoicing and reporting, associated with running your freelance translation business.
More info » |
|
| | | | X Sign in to your ProZ.com account... | | | | | |
Login to reply/comment 
