"In order to provide and sustain a seamless travel experience to customers, several types of service providers will need to work together, bundling their offerings. They will form what we call a Mobility Service Provider (MSP). By definition, an MSP is an entity that provides consumers with enhanced mobility through services and information throughout the travel chain by combining the services of several inter-modal transport companies as well as other service providers such as mobile, navigation, booking and financial service providers."
http://www.fr.capgemini.com/ressources/publications/mobility...