Glossary entry (derived from question below)
French term or phrase:
acquittement des alarmes
English translation:
retiring or silencing alarms
Added to glossary by
lokilo
Aug 16, 2005 03:37
18 yrs ago
12 viewers *
French term
acquittement des alarmes
French to English
Tech/Engineering
Computers: Systems, Networks
Telecoms
(System operating policies, section on alerts, "acquittement" of alerts in case of problem disappearance).
I've seen (here and elsewhere) acquitter as "acknowledge," but b/c it has other meanings (that seem better here), I'm hesitating:
une alarme critique est automatiquement acquittee par l'arrivee de l'alarme normale equivalente. Les alarmes normales sont automatiquement acquittees.
I'm not sure if it's acknowledged (cancelled?), b/c it seems that the normal alert overrides the critical alert? but the second seems to be simply acknowledged.
Thanks for any help
I've seen (here and elsewhere) acquitter as "acknowledge," but b/c it has other meanings (that seem better here), I'm hesitating:
une alarme critique est automatiquement acquittee par l'arrivee de l'alarme normale equivalente. Les alarmes normales sont automatiquement acquittees.
I'm not sure if it's acknowledged (cancelled?), b/c it seems that the normal alert overrides the critical alert? but the second seems to be simply acknowledged.
Thanks for any help
Proposed translations
(English)
5 | retiring or silencing alarms | Bruce Popp |
4 | stoppage | Laurent VOIRY |
5 -1 | acknowledgement | Christine DIXMIER |
4 -1 | cancelling of alarms | Tony M |
3 -1 | alarms cleared | olganet |
Proposed translations
22 mins
Selected
retiring or silencing alarms
For this phrase, "retiring or silencing an alarm" can in general be used instead of "acknowledging an alarm". In this case I agree with you that acknowledging doesn't sound right so retiring would be my choice.
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Note added at 13 hrs 41 mins (2005-08-16 17:18:46 GMT)
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I disagree with your disagree: silencing means the audible or visible (yes, I know) sound or display is stopped, but the management system does retain a record of the alarm and the alarm is still open and requires further action. Acknowledgement is similar; it means that a technician (which is why it doesn\'t make sense in this context where a system takes the action) has made some entry to update the record or log for the trouble (\"I saw this and left a message for the day shift\", \"I called a technician to replace a circuit pack\"). In both cases there is no indication that the underlying cause of the alarm in the netowrk has had been changed or addressed. Both are purely administrative steps in the managment system. Integrity of the operations, historical investigation of (repeated) troubles, and audit trails all require that the record remains in the system. None of these steps result in the deletion of the record; they only change the status. Retiring has more of an implication that the alarm does not need further action, however there may be tracking in to the management system to make sure that the alarm doesn\'t reccur and go back to normal repeatedly.
Concerning the asker\'s question: most SNMP, CLI or TL1 management systems will attempt to correlate alarms or events from the same equipment (or equipment hierarchy). Further, the hardware will report when the condition causing the alarm has gone away; I assume this is the source of your \"alarme normale\". The condition could go away because of the technician\'s intervention (in your example), because the hardware started diagnostics or reset a module when it detected the condition that it reported in the alarm, or because some external circumstance changed. (Annecdotes about cleaning crews unplugging a CSU/DSU to plug in a vacuum cleaner are legion.) The original \"there\'s a problem here\" and the \"now everything is OK\" alarms need to get matched up with the consequence that the management system shows that the hardware is working correctly reflecting what the equipment in the network reported.
Former Bell Labs system engineer; I speak of what I know from experience in the industry.
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Note added at 13 hrs 41 mins (2005-08-16 17:18:46 GMT)
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I disagree with your disagree: silencing means the audible or visible (yes, I know) sound or display is stopped, but the management system does retain a record of the alarm and the alarm is still open and requires further action. Acknowledgement is similar; it means that a technician (which is why it doesn\'t make sense in this context where a system takes the action) has made some entry to update the record or log for the trouble (\"I saw this and left a message for the day shift\", \"I called a technician to replace a circuit pack\"). In both cases there is no indication that the underlying cause of the alarm in the netowrk has had been changed or addressed. Both are purely administrative steps in the managment system. Integrity of the operations, historical investigation of (repeated) troubles, and audit trails all require that the record remains in the system. None of these steps result in the deletion of the record; they only change the status. Retiring has more of an implication that the alarm does not need further action, however there may be tracking in to the management system to make sure that the alarm doesn\'t reccur and go back to normal repeatedly.
Concerning the asker\'s question: most SNMP, CLI or TL1 management systems will attempt to correlate alarms or events from the same equipment (or equipment hierarchy). Further, the hardware will report when the condition causing the alarm has gone away; I assume this is the source of your \"alarme normale\". The condition could go away because of the technician\'s intervention (in your example), because the hardware started diagnostics or reset a module when it detected the condition that it reported in the alarm, or because some external circumstance changed. (Annecdotes about cleaning crews unplugging a CSU/DSU to plug in a vacuum cleaner are legion.) The original \"there\'s a problem here\" and the \"now everything is OK\" alarms need to get matched up with the consequence that the management system shows that the hardware is working correctly reflecting what the equipment in the network reported.
Former Bell Labs system engineer; I speak of what I know from experience in the industry.
Peer comment(s):
agree |
Anne McKee
49 mins
|
thanks!
|
|
disagree |
Christine DIXMIER
: Silencing, implique que l'on coupe l'alarme sonore, mais là encore le défaut signalé subsiste car l'alarme est "désactivée" mais non prise en compte, c'est à dire le problème non résolu ou le défaut non enregistré dans le système informatique
12 hrs
|
4 KudoZ points awarded for this answer.
Comment: "You know what they say... "Don't mess with T..." I mean "with Bell Labs."
Once again, thank you very much Bruce, and everyone else for all their help."
21 mins
stoppage
je l'ai vu récemment dans une brochure, que je n'ai hélas pas sous la main
Peer comment(s):
neutral |
Christine DIXMIER
: stoppage n'implique pas nécessairement que l'alarme a été prise en compte (donc traitée). Stoppage correspond plutôt à désactivée.
11 hrs
|
-1
4 hrs
cancelling of alarms
I would say that in your given context, 'cancel' is more appropriate than 'acknowledge' (more to do with intervention by a human supervisor)
Here, the 'critical' alarm is automatically cancelled if an equivalent 'normal' alarm comes in (it over-rides it...); makes sense, even though at first sight one might have thought that the logic is reversed...
Here, the 'critical' alarm is automatically cancelled if an equivalent 'normal' alarm comes in (it over-rides it...); makes sense, even though at first sight one might have thought that the logic is reversed...
Peer comment(s):
disagree |
Christine DIXMIER
: Là encore, si on annule l'alarme, cela ne veut pas dire qu'elle a été prise en compte. Elle peut être annulée sans avoir été traitée. On "cancel" une alarme lorsque l'on est sûr qu'il s'agit d'un défaut mineur ou intempestif qui n'engage pas la sécurité
8 hrs
|
Merci ! Oui, je suis tout à fait d'accord avec vous, sauf que (ici), il s'agit d'un alarme qui 'cancels' une autre alarme dans une structure hiérarchique d'alarmes; ce qui veut dire que la 1ère a bien été prise en compte (automatiquement, par le système)
|
-1
4 hrs
alarms cleared
Alarm History: Saves alarm time, alarm name, alarm message, what triggered the alarm, who acknowledged the alarm, and when the alarm cleared. ...
www.omnicontrols.net/item141.html
Chapter 4: Alarm Commands - New alarms overwrite the oldest numbered alarm, starting at one. ... Set alarm table clear. Function. This command clears the alarm table of all entries. ...
www.ericsson.com/support/datacom/ UserDocumentation/12_3/olhcref/alarm.htm
www.omnicontrols.net/item141.html
Chapter 4: Alarm Commands - New alarms overwrite the oldest numbered alarm, starting at one. ... Set alarm table clear. Function. This command clears the alarm table of all entries. ...
www.ericsson.com/support/datacom/ UserDocumentation/12_3/olhcref/alarm.htm
Peer comment(s):
disagree |
Christine DIXMIER
: Comme le montre la première référence, l'alarme est d'abord "acknowledged" c'est à dire acquittée, puis cleared (c'est à dire effacée) le défaut ayant été corrigé ou enregistré dans le journal des alarmes
7 hrs
|
-1
12 hrs
acknowledgement
Dans le transport ferroviaire, lorsqu'il s'agit d'une alarme générée par le système informatique, l'acquittement (acknowledgement) par le mécanicien ou le système informatique lui-même est obligatoire, à moins que cette alarme soit acquittée (c'est à dire prise en compte) par l'apparition d'une autre alarme. Il s'agit en général de défaillances qui génèrent une alarme
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Note added at 12 hrs 15 mins (2005-08-16 15:52:18 GMT)
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Ce terme a été systématiquement utilisé dans le cadre du projet Eurostar et dans de nombreux projets ferroviaires et a été retenue par l\'UIC (Union Internationale des Chemins de fer.
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Note added at 12 hrs 15 mins (2005-08-16 15:52:18 GMT)
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Ce terme a été systématiquement utilisé dans le cadre du projet Eurostar et dans de nombreux projets ferroviaires et a été retenue par l\'UIC (Union Internationale des Chemins de fer.
Peer comment(s):
disagree |
Bruce Popp
: The issue here is matching the report that a problem is present with the report that the problem has gone away, and consequently displaying that there is currently no problem. Acknowledging that the alarm has been reviewed and is being acted on is differ
1 hr
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