This question was closed without grading. Reason: Answer found elsewhere
Mar 22, 2008 10:04
16 yrs ago
3 viewers *
Spanish term

tiempo de resolución

Spanish to English Tech/Engineering IT (Information Technology)
tiempo de respuesta y tiempo de resolución -> response time and (resolving time?)

tiempo de resolución : desde que se anuncia una incidencia informática y se resuelve de forma satisfactoria.

Proposed translations

+1
11 mins

MTTR Mean time to recovery

Mean time to recovery - Wikipedia, the free encyclopedia- [ Traduzca esta página ]Mean time to recovery (MTTR) is the average time that a device will take to recover ... Note that some suppliers will interpret MTTR to mean 'mean time to ...
en.wikipedia.org/wiki/Mean_time_to_recovery - 16k - En caché - Páginas similares


--------------------------------------------------
Note added at 12 mins (2008-03-22 10:17:15 GMT)
--------------------------------------------------

A lot of people vary the final word, repair/resolution etc., depending on the problem, but this is the most general term I think...
Peer comment(s):

agree Egmont
2 hrs
thanks! ,-)
Something went wrong...
1 hr

time to resolve

I'm assuming this is for some type of Help Desk report....


--------------------------------------------------
Note added at 1 hr (2008-03-22 11:32:37 GMT)
--------------------------------------------------

Staff availability is affected by the percent of time Help Desk staff are ... used (use of knowledge base speedsthe time to resolve and therefore lessens ...
www.yale.edu/its/helpdesk/hd_homesupport_sla.html

calling the help desk. shall be able to. contact a support. staff member from ... 3) Time to resolve. customer problem. or answer question. is as short as ...
www.acqnet.gov/comp/seven_steps/library/performance-temp-v2...

the scope of the Help Desk function, as is the cost of his cell. phone for dispatch-related work. .... Cost per case = ‘time to resolve for case X * ‘unit ...
web.mit.edu/ist/isft/presentations/fin_method_benchmark_3.15.04.pdf
Something went wrong...
Term search
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search