Group discussion	SDL Trados Customer Experience Desk	Time: 10:55 to 17:00
Presentation	SDL Trados Studio 2015 – an introduction to the SDL Language Platform and SDL Trados Studio 2015	Time: 11:10 to 12:00
Presentation	SDL Trados Studio 2015 for beginners – how to get started!	Time: 12:05 to 13:00
Presentation	SDL Trados Studio 2015 – Your productivity, our technology	Time: 13:10 to 14:00
Presentation	SDL Trados Studio 2015 – Quality features in focus	Time: 14:05 to 14:50
Presentation	SDL Trados Studio 2015 – Personalizing Studio – Your Studio, your way	Time: 14:55 to 15:35
Panel	SDL Trados Studio 2015 – Q&A Live Panel	Time: 15:45 to 16:25
On-demand presentation	An overview of SDL Trados Studio 2015	Time: 09:00 to 09:05
On-demand presentation	Translating a single document in SDL Trados Studio 2015	Time: 09:05 to 09:10

Excellent, informative event for a wide audience. The talks were evenly spaced at a reasonably fast pace but with intelligible, soft-spoken speakers who kept the listeners/viewers attention all the while. Looking forward to the new, updated products/tools of the trade. Thanks for a swell meeting of the minds. and free at that. Thank you. Thank you. Thank you.

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It was really a very interesting conference which provided us with sufficient data concerning SDL trados. The event was really technical and informative. It makes us aware of all details concerning Trados software. Thank so much for this fruitful event.

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Unfortunetly there is no Certificates from Proz for this event

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Really useful and interesting conference. I am waiting for the next.

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Interesting and useful presentations.

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Very useful event. Presentations are very detailed and easy to understand.

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Chat session: All sessionsSDL Trados Customer Experience Desk

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Chat session is based on session start and end time. There may be some overlap.

Time	From	To	Content
15:33 Jun 6, 2014	Lucia Leszinsky: 855539	All	Right. And do you try to explain it to them?
15:33 Jun 6, 2014	Barbara Carrara: 934537	All	Agree with Peter
15:34 Jun 6, 2014	Henry Dotterer: 1	All	it is a more polite and kind manner of saying that if you give little time, you will have a surcharge. :)
15:34 Jun 6, 2014	Barbara Carrara: 934537	All	And why THEY never seem understand that the less time we have, the more the translation process will suffer?
15:34 Jun 6, 2014	Peter Motte: 30753	All	I don't have to. Baking a bread takes time, whether you have lots of time or not.
15:35 Jun 6, 2014	Lucia Leszinsky: 855539	All	so, basically, you charge the same price no matter the time given?
15:35 Jun 6, 2014	Barbara Carrara: 934537	All	David: only (very) few clients understand the reasoning behind a surcharge. Even weekends are now considered as any other week days
15:35 Jun 6, 2014	Peter Motte: 30753	All	You cannot lower your prices if you get more them. You can only pull up your prices if you have to do a rush job, because in that case you hae to work late rhours an dextra hours.
15:36 Jun 6, 2014	Peter Motte: 30753	All	I meant: "You cannot lower your prices if you get more time".
15:36 Jun 6, 2014	Henry Dotterer: 1	All	for me if the client gives me a lot of time, I can distribute the job during the week or the month, avoiding to superimpose over other jobs or activities I have
15:36 Jun 6, 2014	Peter Motte: 30753	All	But you still need the same amount of tiem.
15:37 Jun 6, 2014	Peter Motte: 30753	All	So, basically you're saying you're always billing for late hours/extra hours?
15:37 Jun 6, 2014	Barbara Carrara: 934537	All	I did a job recently with other two translators. The time we had was 1 month and a half to complete a job that would normally require four...
15:38 Jun 6, 2014	Peter Motte: 30753	All	four... ???
15:38 Jun 6, 2014	Barbara Carrara: 934537	All	four months!
15:38 Jun 6, 2014	Peter Motte: 30753	All	But is that a reason to lower your prices?
15:38 Jun 6, 2014	Manuela Ribecai: 1214732	All	I understand César, but agree with Peter
15:38 Jun 6, 2014	Peter Motte: 30753	All	David is out?
15:38 Jun 6, 2014	Peter Motte: 30753	All	Or César...
15:38 Jun 6, 2014	Henry Dotterer: 1	All	no
15:38 Jun 6, 2014	Henry Dotterer: 1	All	I am here
15:39 Jun 6, 2014	Peter Motte: 30753	All	Ah, I see, you're back. I must have hit a key.
15:39 Jun 6, 2014	Henry Dotterer: 1	All	I am not lowering, only surcharging when there is little time
15:39 Jun 6, 2014	Henry Dotterer: 1	All	:)
15:39 Jun 6, 2014	Barbara Carrara: 934537	All	Because this is Italy, and because publishers pay very little here, there isn't much leeway. Take it or leave it.